Terms of Service
Last updated: July 19, 2025
1. Acceptance of Terms
By accessing or using True Redact ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Description of Service
True Redact is a cloud-based service that uses artificial intelligence to detect and redact personally identifiable information (PII) from PDF documents. The service is provided on a subscription basis with usage limits based on your chosen plan.
3. User Accounts and Authentication
- • You must create an account using Google OAuth to use the service
- • You are responsible for maintaining the security of your account
- • You must provide accurate and complete information
- • One account per person or organization
- • You must be at least 18 years old to use the service
4. Subscription Plans and Billing
Payment Terms
- • Subscriptions are billed monthly in advance
- • All fees are non-refundable except as required by law
- • Usage limits reset monthly on your billing date
- • Exceeding usage limits may result in service suspension
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
5. Acceptable Use
Permitted Use
You may use the service to redact PII from documents for legitimate business, legal, or personal purposes in compliance with applicable laws.
Prohibited Use
- • Uploading documents containing illegal content
- • Attempting to reverse engineer or exploit the service
- • Violating any applicable laws or regulations
- • Sharing account credentials with others
- • Using the service to harm others or infringe rights
- • Circumventing usage limits or security measures
6. Data Processing and Privacy
- • Documents are processed temporarily and not permanently stored
- • You retain ownership of all documents you upload
- • We process data according to our Privacy Policy
- • You are responsible for ensuring you have rights to process uploaded documents
- • We are not responsible for the accuracy of PII detection
7. Service Availability and Performance
"AS IS" Service
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee 100% uptime, accuracy of PII detection, or uninterrupted service.
Maintenance
We may perform maintenance that temporarily affects service availability. We will provide reasonable notice when possible.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Disclaimer of Warranties
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, costs, and expenses arising from your use of the service, violation of these terms, or infringement of any rights of another party.
11. Termination
- • Either party may terminate these terms at any time
- • We may suspend or terminate your access for violations
- • Upon termination, your right to use the service ceases immediately
- • Sections relating to liability, warranties, and indemnification survive termination
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last updated" date. Continued use of the service constitutes acceptance of the modified terms.
14. Contact Information
If you have questions about these Terms of Service, contact us at:
Email: contact@trueredact.com
Address: [Your Business Address]